How can I replace a broken device and recover the content I had?

If your device has stopped working, please contact us so we can repair or replace it with a new one. Contact us at support@okobusiness.com.

To replace the defective device, the first step is to unlink the faulty device. To do this, go to the "My Devices" section and click on the unlink icon.

Alternatively, you can also unlink your device from the device's Edit menu.

When you receive the new unit, simply link it again, and all the content that was originally on the device will be loaded.

How can I learn more?

For more information, you can access the Getting Started section within the OKO Business Support Center or contact our Support Team (support@okobusiness.com).